terms of service
Terms of Service
Effective Date: August 2026
These Terms of Service (“Terms”) govern your access to and use of the websites, platforms, events and services provided by Institute for Self Crafting Pty Ltd (trading as Institute for Self Crafting, Hollie Wildëthorn, Wise Women Gathering, and Wise Gatherings) (“we”, “us”, “our”).
By accessing our websites, purchasing a product, joining our programs/memberships, or attending retreats, you agree to these Terms and to any policies we link (including our Privacy Policy).
If you do not agree, do not use our sites or services.
1. Who We Serve & Eligibility
You warrant you are 18 years or older (or have parental/guardian consent).
You agree to provide accurate and current information and to update it as needed.
2. Our Services
We provide:
Memberships (e.g., A Rhythm of Her Own)
Courses, programs, and online events
On-land retreats, workshops, and movement practices
Digital products (e.g., audio practices, PDFs, Lunation Annual Planner)
Psychotherapy, counselling, clinical supervision and other clinical services (governed by separate clinical agreements and informed consent processes where applicable)
Clinical services are governed by separate informed consent and clinical policies, not these Terms.
3. Clinical Services, Confidentiality & Recording
Psychotherapy, counselling, clinical supervision and other clinical services are governed by applicable professional and legal obligations and, where relevant, separate clinical agreements and informed consent processes.
Information shared in psychotherapy and counselling is treated as confidential. Information will not ordinarily be shared outside the therapeutic relationship without your consent.
There are circumstances in which information may need to be shared without your consent. These may include:
where there is a serious or imminent concern for your safety or the safety of another person and disclosure is reasonably necessary to respond to that concern;
where there are concerns about abuse, neglect or significant risk of harm to a child or young person and reporting or disclosure is required or authorised by law;
where another mandatory reporting obligation applies;
where information is required by a valid subpoena, court order, warrant or other legal process;
where disclosure is otherwise required or authorised by law; or
where information needs to be shared in an emergency or other circumstance permitted under applicable privacy or health-records legislation.
Where it is lawful and reasonably practicable to do so, we will seek to discuss a disclosure with you before information is shared and will limit the information disclosed to what is reasonably necessary for the purpose.
Information may also be shared with another person or service where you have given appropriate consent, for example where you ask us to communicate with another treating practitioner.
The specific limits of confidentiality relevant to clinical services are discussed as part of the clinical informed consent process.
Recording and AI-assisted clinical documentation
The Institute uses recording and AI-assisted transcription to support clinical documentation. Where a psychotherapy session is recorded or transcribed for this purpose, the client will be informed and specific consent will be obtained.
Clients may decline AI-assisted recording or withdraw consent for future sessions without disadvantage to their therapeutic care. Where recording is declined, clinical documentation will be completed by another method.
Cannabis-Assisted Psychotherapy (CAPT) sessions are video recorded as part of the clinical safety and accountability framework for psychotherapy conducted while a client is in an altered state. Recording requirements, storage and handling of these recordings are explained as part of the specific informed consent process for CAPT.
AI-generated clinical documentation is reviewed by the practitioner. AI does not replace professional judgement, clinical responsibility or the therapeutic relationship.
Further information about clinical records, recording, AI-assisted processing and privacy is available in our Privacy Policy.
4. On-Land Retreats & Assumption of Risk
By attending retreats, workshops or other land-based programs at The Wilde or other venues:
You acknowledge activities may involve outdoor movement, natural environments, martial arts and interaction with animals (including horses), which carry inherent risk.
Horses can be unpredictable. While all care is taken to match participants with horses and provide safety guidelines, you accept that injury is possible.
You agree to:
Follow all safety instructions and staff directions.
Not mistreat or frighten horses.
Wear suitable clothing for all-weather outdoor conditions.
Report any accidents or injuries immediately.
You accept that in the case of an accident or emergency, you are responsible for medical costs incurred.
By attending, you assume all risks, known and unknown, and release the Institute for Self Crafting and its staff from liability for injury, illness, damage, or loss, except where required under the Australian Consumer Law.
5. Community Conduct, Accounts & Recording
In our community spaces, including Mighty Networks, online groups, live circles, teaching sessions, book clubs, workshops and retreats, participants agree to:
communicate respectfully and lawfully;
respect the privacy and confidentiality of other participants;
not record, reproduce or share another person’s personal information or contributions without appropriate permission;
follow reasonable community and facilitator guidelines; and
use personal account credentials only for their own access.
We may moderate or remove content, restrict participation or suspend accounts where these expectations or these Terms are breached.
Recording of meetings, teaching and community activities
Some meetings, teaching sessions, book clubs, workshops, courses and other Institute activities may be recorded, transcribed or processed using AI-assisted tools.
Recording may be used to create participant replays, transcripts, summaries, meeting notes, action items, educational resources or administrative records, depending upon the purpose of the particular activity.
Participants will be informed when an activity is being recorded where appropriate, including the intended purpose of the recording.
Where a recording is made available to participants, participants must not reproduce, distribute or publish the recording unless we expressly permit them to do so.
Participation in a recorded activity does not give the Institute unrestricted permission to use an individual’s contribution for unrelated purposes. Recordings or participant contributions will not be used for unrelated marketing, research, public content or other materially different purposes merely because the original session was recorded.
Further information about recording, transcription, AI-assisted processing and handling of personal information is available in our Privacy Policy.
6. Health, Scope & Disclaimer
Our programs, memberships, and retreats provide educational, ritual, creative, and reflective experiences. They are not medical, financial, or legal advice.
You are responsible for your own health, safety, and wellbeing. Seek professional medical or psychological care when needed.
7. Payments & Renewals
Payments on this website are processed via Stripe (we do not store card details).
Memberships renew automatically unless cancelled before the next billing date.
Founding Member rates remain active only while your membership is continuous. If you cancel and return, current pricing applies.
Failed payments may result in suspended access until resolved.
8. Cancellations, Refunds & Consumer Rights
Memberships: Cancel anytime before the next billing date. No refunds for change of mind once access is granted, except as required by the Australian Consumer Law (ACL).
Courses & Events: Non-refundable unless cancelled by us, in which case we offer refund or transfer.
Digital Products: Final sale (except where ACL applies).
Retreats: Tickets non-refundable unless required under the ACL; transfers may be possible at our discretion.
Clinical sessions: Covered by separate cancellation terms.
Your statutory rights under the ACL are not limited by these Terms.
9. Intellectual Property
All course materials, audios, PDFs, event frameworks, graphics, and brand assets are our intellectual property.
You are granted a personal, non-commercial licence for use while enrolled.
Do not share, reproduce, or resell our materials without written permission.
10. Privacy, Data & Technology
Our Privacy Policy explains how we collect, hold, use, disclose and protect personal and health information, including our use of third-party technology providers, recording, transcription and AI-assisted services.
Personal information provided to us is handled in accordance with our Privacy Policy and applicable law.
Where separate or specific consent is required, acceptance of these Terms or acknowledgement of our Privacy Policy does not replace that consent.
This includes circumstances such as AI-assisted recording and transcription of psychotherapy sessions and other uses of sensitive information where specific informed consent is required.
11. Risk & Limitation of Liability
To the maximum extent permitted by law:
We exclude liability for indirect or consequential loss, data loss, or profit loss.
Our liability under the ACL is limited to re-supplying services or covering the cost of re-supply.
Nothing excludes liability for gross negligence or misconduct.
12. Indemnity
You agree to indemnify us against claims, losses, or expenses arising from:
Your breach of these Terms.
Misuse of our materials.
Harm caused by failure to follow retreat/event safety guidelines.
13. Dispute Resolution
If you have a complaint, contact admin (a) selfcraft.me first.
If unresolved, parties agree to attempt good-faith mediation before legal action.
14. Governing Law
These Terms are governed by the laws of New South Wales, Australia, and disputes are subject to the jurisdiction of NSW courts and tribunals.
15. Updates to These Terms
We may update these Terms from time to time. The effective date will be updated when changes are posted. Continued use of our services constitutes acceptance of the updated Terms.
16. Contact
Institute for Self Crafting Pty Ltd
Email: admin (a) selfcraft.me
Australia