terms of service
Terms of Service
Effective Date: September 2025
These Terms of Service (“Terms”) govern your access to and use of the websites, platforms, events and services provided by Institute for Self Crafting Pty Ltd (trading as Institute for Self Crafting, Hollie Wildëthorn, Wise Women Gathering, and Wise Gatherings) (“we”, “us”, “our”).
By accessing our websites, purchasing a product, joining our programs/memberships, or attending retreats, you agree to these Terms and to any policies we link (including our Privacy Policy).
If you do not agree, do not use our sites or services.
1. Who We Serve & Eligibility
You warrant you are 18 years or older (or have parental/guardian consent).
You agree to provide accurate and current information and to update it as needed.
2. Our Services
We provide:
Memberships (e.g., A Rhythm of Her Own)
Courses, programs, and online events
On-land retreats, workshops, and movement practices
Digital products (e.g., audio practices, PDFs, Lunation Annual Planner)
Psychotherapy, counselling and Supervision (via Halaxy - covered by separate clinical consent forms)
Clinical services are governed by separate informed consent and clinical policies, not these Terms.
3. Confidentiality (Psychotherapy & Counselling)
As a Psychotherapist and Counsellor, Hollie Wildëthorn is bound by professional confidentiality. What you share in psychotherapy is held with legal privilege and the strictest ethical standards, except in the following circumstances:
You provide written consent to share information.
There is indication of intent to commit a crime, or harm to self or others.
You are a minor and there is indication of harm or a crime.
Child abuse is suspected (mandatory reporting requirement).
Disclosure is required by subpoena or court order.
Where confidentiality cannot be maintained, all possible steps will be taken to first inform and discuss with you.
4. On-Land Retreats & Assumption of Risk
By attending retreats, workshops or other land-based programs at The Wilde or other venues:
You acknowledge activities may involve outdoor movement, natural environments, martial arts and interaction with animals (including horses), which carry inherent risk.
Horses can be unpredictable. While all care is taken to match participants with horses and provide safety guidelines, you accept that injury is possible.
You agree to:
Follow all safety instructions and staff directions.
Not mistreat or frighten horses.
Wear suitable clothing for all-weather outdoor conditions.
Report any accidents or injuries immediately.
You accept that in the case of an accident or emergency, you are responsible for medical costs incurred.
By attending, you assume all risks, known and unknown, and release the Institute for Self Crafting and its staff from liability for injury, illness, damage, or loss, except where required under the Australian Consumer Law.
5. Community Conduct & Accounts
In all community spaces (Mighty Networks, online groups, live circles, comments, retreats):
Be respectful, lawful, and trauma-informed.
Do not share others’ confidential or personal information without consent.
We may moderate or remove content that breaches these rules.
Account logins are personal; do not share them.
Recording notice: Some live sessions may be recorded for member access. If you prefer not to appear, please keep your camera off or use a pseudonym.
6. Health, Scope & Disclaimer
Our programs, memberships, and retreats provide educational, ritual, creative, and reflective experiences. They are not medical, financial, or legal advice.
You are responsible for your own health, safety, and wellbeing. Seek professional medical or psychological care when needed.
7. Payments & Renewals
Payments on this website are processed via Stripe (we do not store card details).
Memberships renew automatically unless cancelled before the next billing date.
Founding Member rates remain active only while your membership is continuous. If you cancel and return, current pricing applies.
Failed payments may result in suspended access until resolved.
8. Cancellations, Refunds & Consumer Rights
Memberships: Cancel anytime before the next billing date. No refunds for change of mind once access is granted, except as required by the Australian Consumer Law (ACL).
Courses & Events: Non-refundable unless cancelled by us, in which case we offer refund or transfer.
Digital Products: Final sale (except where ACL applies).
Retreats: Tickets non-refundable unless required under the ACL; transfers may be possible at our discretion.
Clinical sessions: Covered by separate cancellation terms.
Your statutory rights under the ACL are not limited by these Terms.
9. Intellectual Property
All course materials, audios, PDFs, event frameworks, graphics, and brand assets are our intellectual property.
You are granted a personal, non-commercial licence for use while enrolled.
Do not share, reproduce, or resell our materials without written permission.
10. Privacy & Data
Our Privacy Policy explains what information we collect and how it’s used. By using our services, you consent to processing in line with our policy.
11. Risk & Limitation of Liability
To the maximum extent permitted by law:
We exclude liability for indirect or consequential loss, data loss, or profit loss.
Our liability under the ACL is limited to re-supplying services or covering the cost of re-supply.
Nothing excludes liability for gross negligence or misconduct.
12. Indemnity
You agree to indemnify us against claims, losses, or expenses arising from:
Your breach of these Terms.
Misuse of our materials.
Harm caused by failure to follow retreat/event safety guidelines.
13. Dispute Resolution
If you have a complaint, contact admin (a) selfcraft.me first.
If unresolved, parties agree to attempt good-faith mediation before legal action.
14. Governing Law
These Terms are governed by the laws of New South Wales, Australia, and disputes are subject to the jurisdiction of NSW courts and tribunals.
15. Updates to These Terms
We may update these Terms from time to time. The effective date will be updated when changes are posted. Continued use of our services constitutes acceptance of the updated Terms.
16. Contact
Institute for Self Crafting Pty Ltd
Email: admin (a) selfcraft.me
Australia
